As part of its efforts to implement one of the most important Ministerial Resolutions on attestations, the UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC) has launched a new integrated digital system, in collaboration with several government entities, to enhance customer experiences and improve the ease of doing business.
As part of the first phase of the new system, which includes the digitisation of all services, the UAE Ministry will work to reshape attestation services provided to customers, especially entrepreneurs and companies.
The move aims to streamline procedures, boost the quality of services provided, and meet the business requirements of entrepreneurs and firms.
The first phase is being rolled out in partnership with the Ministry of Finance, the Ministry of Industry and Advanced Technology (MoIAT), the Central Bank of the United Arab Emirates (CBUAE), the Federal Customs Authority, and local customs departments.
The next phase will see enhanced ease in the use of online attestation services, with improved ease of access and service delivery times, the state-run news agency, Wam, reported.
This will, in turn, contribute to boosting the UAE’s economy and its allure as an ideal digitally advanced hub for businesses, entrepreneurs, and investors.
Building on its keenness on boost integration and cooperation with other UAE government entities, MoFAIC has engaged customers to optimise their experience and ensure the delivery of a smooth-running online attestation experience.
The move is also in line with the ministry’s Memorandum of Understanding (MoU) with MoIAT, under which MoFAIC will review, through the MoIAT e-services platform, attestations and related fees payable by investors in the industrial sector.
The MoU serves to optimise MoFAIC’s services to further showcase the UAE’s conducive investment environment.
The new system will also help regulate and streamline certain trade-related banking procedures through a collaboration between MoFAIC and UAE banks, as part of an agreement with the CBUAE aimed at enhancing the quality of these services and implementing relevant decisions.