Saudi Arabia has introduced a location-based notification service through the Mabroor app to deliver Hajj awareness messages directly to pilgrims in Makkah and Madinah. The initiative aims to improve access to guidance and information during the Hajj season through digital technology.
Moreover, the service uses location notification technology to send relevant content to pilgrims based on their real-time location. As a result, visitors can receive timely information related to Hajj rituals, Umrah procedures, and religious visits while moving through designated areas.
Enhancing Pilgrim Services Through Technology
The new service forms part of broader efforts to strengthen digital services for visitors to the Two Holy Mosques. Additionally, it supports the delivery of awareness programs through modern digital platforms that can reach large numbers of pilgrims efficiently.
Because the notifications target specific locations, authorities can provide more relevant guidance to pilgrims at different stages of their journey. Consequently, the system improves information accessibility while supporting smoother pilgrim experiences across key sites in Makkah and Madinah.
Supporting Saudi Arabia’s Digital Transformation Goals
The initiative also aligns with Saudi Arabia’s wider strategy of integrating advanced information technology into pilgrim services. Furthermore, it complements existing digital programs designed to enhance service quality and operational efficiency during Hajj.
Meanwhile, Saudi Arabia’s communications infrastructure continues to support growing demand during the pilgrimage season. Recent data showed strong connectivity performance across Makkah and the holy sites, with millions of voice calls processed and high mobile internet speeds maintained. Therefore, the latest notification service adds another layer to the Kingdom’s expanding digital ecosystem for pilgrims.








