Abu Dhabi has marked a landmark year as it advances its ambition to become the world’s first AI-native government by 2027. Moreover, this progress reflects strong collaboration across government services, digital infrastructure, and human capital. In 2025, the emirate moved decisively from vision to execution by scaling sovereign digital infrastructure and deploying real-world AI use cases. At the same time, it invested heavily in skills and capabilities to support long-term transformation. Consequently, this human-centred approach underpins the Government Digital Strategy for 2025–2027, ensuring innovation grows alongside trust, accessibility, and compassion.
Digital Strategy and AI-Powered Services
In January 2025, the Digital Strategy launched with AED13bn ($3.54bn) in investment to accelerate government transformation. The programme targets full end-to-end digitisation of processes, deployment of more than 200 AI solutions, complete sovereign cloud migration, and a unified ERP system. Furthermore, the strategy is projected to contribute AED24bn ($6.53bn) to GDP while creating 5,000 new jobs. As a result, a future-ready skills agenda strengthens leadership, talent, and digital confidence across government entities. TAMM, the emirate’s AI-powered super app, emerged as a global symbol of digital leadership during the year. Notably, the platform won major international and regional awards for e-government, AI-powered services, and comprehensive digital delivery. It now serves 3.8m users across more than 1,150 services in over 90 languages. In addition, AI resolves 95 per cent of requests, while conversational tools have completed more than 1.9m service cases. The launch of TAMM AutoGov also marked a shift from reactive to anticipatory services by managing recurring needs automatically.
People, Leadership, and Future Readiness
Abu Dhabi’s transformation continues to be driven by its people and leadership. In 2025, 95 percent of public sector employees completed AI training, creating one of the most AI-literate government workforces globally. Additionally, leadership development initiatives recognised top-performing talent and reinforced digitally confident leadership. Chief Digital and AI Officers were appointed across every government entity, embedding AI leadership at an organisational level. Meanwhile, AI Majalis rolled out across the emirate, establishing inclusive learning hubs for citizens and residents. Abu Dhabi’s technology leadership was also showcased globally through major exhibitions, strategic partnerships, and new digital infrastructure. As the population surpassed 4.1m residents, the emirate continued attracting global talent and innovators. Looking ahead, plans for 2026 include expanding proactive AI journeys, scaling enterprise AI use cases, and further strengthening sovereign digital infrastructure.
