National Bonds has introduced an AI-powered Digital Guide on ChatGPT to simplify how users explore savings and investment options. Through this move, the company integrates artificial intelligence directly into its customer engagement model. As a result, it positions itself as the first financial institution in the UAE to offer an AI-powered guide of this kind.
Moreover, the initiative aligns with the UAE National Strategy for Artificial Intelligence 2031. Therefore, it reinforces National Bonds’ focus on responsible innovation and improved digital access to financial information.
AI-driven discovery for savings and investments
Through ChatGPT, the Digital Guide offers an interactive way for users to review savings and investment solutions. In addition, it provides access to publicly available information in a structured and easy-to-navigate format. Consequently, users can better understand available plans, key financial concepts, and general investment considerations.
At the same time, the platform functions as an informative guide rather than a transactional tool. It directs users toward official National Bonds channels for further inquiries or formal engagement. Thus, it maintains clarity while supporting informed decision-making.
Strengthening digital engagement and financial literacy
Furthermore, the launch reflects a broader strategy to embed AI into everyday financial interactions. By integrating with a widely used AI platform, National Bonds meets users in familiar digital environments. As a result, access to financial guidance becomes more intuitive and immediate.
This step also builds on the company’s wider digital transformation efforts. Following the launch of its mobile application last year, National Bonds continues to expand digital touchpoints that promote accessibility and financial literacy.
Overall, the AI-Powered Digital Guide represents an early phase in a larger digital roadmap. Through this initiative, National Bonds advances transparency, accessibility, and innovation within the UAE’s financial services landscape.








