RTA Expands E-Scooter Permit Service Across Digital Platforms
The e-scooter riding permit service is now available across all official digital platforms, following earlier access through a single website. As a result, users can apply through multiple channels without additional steps. Moreover, the service now appears on both the RTA Dubai app and the Dubai Now app.
This expansion removes the need to visit physical service centers. Consequently, customers can complete the entire process remotely. At the same time, the update supports broader smart city goals by accelerating digital transformation and improving service accessibility.
Simple Digital Process for Riders
Applying for an e-scooter riding permit through the mobile app now follows a simple and user-friendly process. First, applicants complete an online theoretical test. Then, the test covers usage rules, safety requirements, and safe riding fundamentals.
Once applicants pass the test, they gain authorization to use e-scooters in designated areas. Subsequently, the permit is issued electronically through smart channels. As a result, riders receive approval quickly while avoiding paperwork and delays.
Authorities explained that the service forms part of wider efforts to regulate e-scooter use. Additionally, the initiative aims to enhance traffic awareness and protect all road users. Meanwhile, the permit service remains available on the website, giving customers flexibility to choose their preferred platform.
Rules, Requirements, and Permit Conditions
Riders who do not qualify for exemptions must obtain a permit before operating e-scooters in approved areas. Therefore, authorities urge users to comply with all laws, regulations, and safety instructions. In doing so, riders help maintain public safety and orderly mobility.
To obtain a permit, users access the service through the website or mobile applications. Next, they log in or create an account and select the e-scooter permit service. After reviewing training materials, applicants pass the electronic test and receive the digital permit via email and text message.
Applicants must be at least 17 years old. However, holders of valid UAE or international driving licenses qualify for exemption. Permitted riding zones include designated tracks in areas such as Downtown Dubai, Jumeirah, and Palm Jumeirah. In contrast, riding remains restricted in locations including Saih Al Salam, Al Qudra, and Al Meydan. Fines apply for violations, including riding without a permit, entering restricted areas, or failing to wear a helmet.
Overall, the expanded permit service highlights a continued focus on digital solutions. Ultimately, it balances innovation, safety, and convenience as e-scooters grow as a preferred mobility option.
