Users of Instagram have reported difficulties accessing their profiles from all over the world. The Meta-owned social network claims to be “looking into” the issue, which has led to some users receiving notifications that their accounts have been suspended.
DownDetector – which monitors site outages – says it has found that thousands of users are affected. Some have been shown a message saying that their account has been shut down for 30 days.
A tweet from the official Instagram Communications account said: “We’re aware that some of you are having issues accessing your Instagram account. “We’re looking into it and apologize for the inconvenience.”
The company has not yet offered any further details on what has caused the unusual issue. Some users still able to get on to the platform have reported seeing large drops in their follower numbers as the suspended accounts hit by the issue disappear from the site.
Last week, fellow Meta messaging platform WhatsApp suffered an outage that knocked it offline for about two hours.