Tango Eye, an E-manager helping physical spaces achieve excellence through customer analytics and SOP compliance, on Thursday announced its plans to scale its presence to over 10,000 retail stores across the globe and also diversify to other industries.
The startup, which is backed by retail unicorn Lenskart, has enabled the digital transformation of over 1,000 stores located across India, Singapore and Europe.
“As part of our long-term growth strategy, we are looking at international expansion as well as bringing new features to our product to continue empowering brick-and-mortar stores and retailers with AI-powered software to improve store management and enhance customer experience,” said Suren Gounder, Founder and CEO, Tango Eye.
The company’s clientele includes the likes of Lenskart, Nykaa & Sangeetha Mobiles among many others.
He added that while online shopping has been gaining huge traction lately, offline stores will remain an important customer touchpoint for the retail sector, and retailers that invest in advanced AI-based technologies will be ahead of the curve.
“Offline retail will not be obsolete, it will just be redefined in the post-Covid world. With our best-in-class solutions, retail brands can efficiently manage their in-store operations while creating a truly differentiated experience for their customers,” Gounder said.
Tango Eye raised its first institutional funding in October last year from Lenskart. The company is now in talks to raise a Series-A funding round of $4 million from existing and new investors, the company said in a statement.
“The fresh infusion of capital will enable Tango Eye to further scale its operations, foray into new markets, and add new features to its existing products,” the company said.
Founded in 2018, Tango Eye leverages AI and Computer Vision to offer a SaaS solution that utilizes existing CCTV cameras at physical spaces to achieve efficiency by way of customer analytics, SOP compliance and E-surveillance.
The company aims to be the outsourced control center driving business excellence, efficiency, and reducing costs of monitoring. The company also helps retailers implement planogram and best in class merchandising along with identifying out of stock items.
Retailers can implement and track SOPs such as staff attendance, regular cleaning and sanitization, and use of personal protective equipment (PPE), among others with the solutions provided by the company.
(Except for the headline, this story has not been edited by The Technology Express staff and is published from a syndicated feed)
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