customer experience

DEWA services launched on ChatGPT
DEWA Launches AI-Powered Services on ChatGPT Apps Directory

Dubai Electricity and Water Authority has launched its official services through the ChatGPT Apps Directory…

ADIB launches Open Finance initiative
ADIB Becomes The First Islamic Bank To Launch Open Finance

Abu Dhabi Islamic Bank (ADIB) has launched Open Finance, marking a major step in its…

AI-powered CRM dashboard interface”
Dubai Land Department Elevates Customer Experience with Unified AI-Powered Microsoft Solutions

Dubai Land Department has introduced a unified customer relationship management system powered by Microsoft Dynamics…

Qatar Airways and Accenture launch AI Skyways
Qatar Airways and Accenture Launch AI Skyways to Transform Aviation

Qatar Airways has partnered with Accenture to transform the aviation industry using artificial intelligence (AI)…

Robot guiding shoppers inside City Centre Mirdif during pilot program.
Robots to Assist Shoppers in UAE Mall Pilot

Shopping in Dubai is entering a new phase. At City Centre Mirdif, visitors are now…

Aramex and Sprinklr logos symbolising global AI customer service partnership.
Aramex deepens Sprinklr Partnership for Global AI-driven Support

In a bold move to transform customer engagement, Aramex has announced the expansion of its…

TAQA Distribution and ADGM introduce digital billing solution for Al Maryah and Al Reem Island residents.
TAQA Distribution and ADGM Sign Exclusive Digital Billing Solution to Ease Conveyance for Al Maryah and Al Reem Island Residents

TAQA Distribution, a subsidiary of Abu Dhabi National Energy Company (TAQA), has entered into a…

Technology reshaping the retail industry with AI, automation, and smart inventory systems
How Technology Is Reinventing the Retail Industry

The retail industry is undergoing a profound transformation fueled by rapid technological advancements, reshaping everything…

Advancing internationalisation: Škoda Auto launches in Oman, strengthening its presence in the Middle East
Advancing internationalisation: Škoda Auto launches in Oman, strengthening its presence in the Middle East

Škoda Auto has officially entered the Omani market, marking the next step in its strategic…

Arabian Automobiles Reveals World’s Largest INFINITI Showroom in Dubai
Arabian Automobiles Reveals World’s Largest INFINITI Showroom in Dubai

Arabian Automobiles Company (AAC), the flagship automotive company of the AW Rostamani Group and the…