NBK Empowers Workforce with Full Rollout of Microsoft Copilot
The National Bank of Kuwait (NBK) has launched Microsoft Copilot for all employees across its divisions. The rollout is part of a broader AI adoption strategy within the organization.
Microsoft Copilot supports daily tasks such as drafting documents, analyzing data, summarizing content, and automating repetitive processes. The integration is designed to improve operational workflows and internal efficiency.
The rollout is one of the first initiatives under NBK’s planned AI roadmap. The bank is also implementing responsible AI practices in line with international standards for data privacy and governance.
Digital Integration Across Operations
NBK has introduced various IT upgrades across its domestic and international operations. These include core system improvements, digital infrastructure enhancements, and the automation of routine tasks.
The upgrades have contributed to increased system resilience and greater efficiency. In addition, the bank has strengthened cybersecurity protocols and business continuity measures.
NBK continues to invest in technology to support its digital transformation efforts and maintain secure, scalable internal systems.
