Prabhakar Raghavan, the Senior Vice President at Google and the head of Google Search, has warned about the potential dangers of artificial intelligence in chatbots in a recent interview. Raghavan stated that the use of AI in chatbots can lead to a phenomenon known as “hallucination,” where the machine provides a convincing but fake answer. He emphasized the importance of minimizing this occurrence and keeping it under control.
Google has been facing competition from OpenAI, a startup backed by Microsoft with an investment of around $10 billion, which recently launched ChatGPT. ChatGPT has received praise for its highly human-like responses to user queries.
In an effort to compete, Alphabet Inc. introduced its own chatbot, Bard, earlier this week. However, the company suffered a setback when the software shared incorrect information in a promotional video, causing Alphabet to lose $100 billion in market value. The company is still testing Bard with users and has not yet announced when the app will be made publicly available.