Etihad Cargo, the cargo and logistics arm of Etihad Airways, has established a direct e-booking integration with global logistics provider Kuehne+Nagel. This collaboration marks a significant step in the Cargo business’s digitalization journey, streamlining the booking experience for partners and customers. It also expands the Cargo wing’s portfolio of e-booking integrations, which includes industry leaders such as cargo.one, WebCargo, CargoWise, and CargoAI.
Enhancing Booking Efficiency
Etihad Cargo’s direct integration with Kuehne+Nagel leverages advanced web services developed by both companies. It provides Kuehne+Nagel with seamless access to real-time capacity and pricing across Etihad Cargo’s network. This move aims to offer greater transparency, efficiency, and flexibility in the booking process. As a result, it ensures faster and more reliable cargo services.
“By providing Kuehne+Nagel with direct access to Etihad Cargo’s network’s real-time data, this integration enhances their ability to make informed booking decisions, streamline operations, and ultimately deliver superior service to their customers,” stated Stanislas Brun, Vice President of Cargo.
Brun added that Cargo will continue to prioritize the carrier’s digital connectivity and development. The company also aims to ensure that its technological advancements keep pace with industry demands and improve service standards.
Real-Time Access to Etihad Cargo’s Network
With this new collaboration, Kuehne+Nagel’s reservation team will benefit from real-time access to Etihad Cargo’s extensive network. This ensures they can quickly and efficiently book cargo space. The integration also offers immediate visibility into available capacity and dynamic pricing via Cargo’s Instant Offer Rate (IOR) tool.
By integrating with Etihad Cargo, Kuehne+Nagel can enhance their speed to market and operational efficiency. This will allow the company to make bookings faster and improve overall service levels.
“By launching direct e-booking with Etihad Cargo, Kuehne+Nagel can offer its customers real-time access to capacity and pricing. Additionally, this will create greater operational efficiencies and optimize our customers’ experience,” stated Holger Ketz, Global Head of Air Logistics Network and Carrier Management at Kuehne+Nagel.
