
e& has entered a strategic partnership with the Dubai Healthcare City Authority (DHCA), aiming to transform healthcare services in Dubai. This collaboration will integrate advanced telecommunications and digital health technologies across Dubai Healthcare City (DHCC), streamlining operations and improving care quality.
Through this initiative, e& will equip DHCC clinics and medical centers with tailored services such as Electronic Medical Records (EMR), high-speed connectivity, and customized tech solutions. Additionally, e& will maintain a dedicated on-site team within DHCC to provide direct support and promptly handle service-related issues. As a result, healthcare providers can expect smoother operations and more efficient patient management.
Supporting Healthcare Professionals and Patient Outcomes
Beyond infrastructure, the partnership includes joint training programs, educational workshops, and collaborative initiatives to ease the transition into digital healthcare systems. Because change requires both technology and knowledge, these efforts are essential for long-term success.
According to Esam Mahmoud, Senior Vice President – Small & Medium Business at e& UAE, “Through this collaboration, we are proud to deliver cutting-edge digital infrastructure and healthcare solutions that empower doctors, enhance patient experiences, and support the UAE’s vision for a tech-enabled healthcare system.”
Jaffar Bin Jaffar, Director of Partnerships at DHCA, emphasized the partnership’s broader goals: “Our partnership with e& demonstrates our commitment to innovation in healthcare. By offering cost-efficient telecom and digital tools, we enable our partners to boost operational efficiency and elevate patient care, contributing to Dubai’s healthcare sector growth.”
Aligning with the UAE’s Vision for Digital Health
This partnership reflects a shared ambition to build a tech-forward, patient-centric healthcare system in the UAE. While focusing on local clinics and providers, the collaboration contributes to Dubai’s wider digital transformation goals.
As both parties work together on implementation, training, and technology support, the partnership is expected to create long-lasting impact making healthcare more connected, responsive, and future-ready.