Altibbi has partnered with Truecaller to transform patient interactions and create a more transparent communication experience across Jordan and the wider region. The collaboration delivers verified caller identity in Arabic, clear call purposes, and trusted business details directly within the Truecaller interface. As digital health continues to expand, patients often hesitate to answer unknown numbers. This solution reduces confusion and removes barriers that delay access to care.
Verified Identity for Better Engagement
Now, every call from Altibbi instantly displays a verified business name, a brand logo, and a green badge. Patients also see concise call reasons such as appointment reminders or follow-ups. This change improves confidence and ensures patients understand why communication is happening. Moreover, Altibbi’s dedicated business page provides essential information, including service hours and telemedicine access. Consequently, interactions become faster and more meaningful while trust continues to grow at every step.
Building a Reliable Digital Health Ecosystem
The new system enhances clarity and helps healthcare providers keep patients informed without interruptions. It strengthens the relationship between patients and digital health platforms by prioritising security and improved accessibility. In addition, the partnership supports the ongoing shift toward digital-first healthcare in MENA, where reliability and ease of use are becoming essential. As engagement improves, patients stay connected to timely care and better outcomes across the region.
