New scam-prevention tools have been launched across WhatsApp, Messenger, Facebook, and Instagram to help older adults stay safe online. The initiative also features digital literacy programs and awareness drives across India.
Announced on October 21, the update strengthens ongoing efforts to enhance safety for senior users. It focuses on preventing online fraud and improving awareness about scams. On WhatsApp, users will now receive alerts when they attempt to share their screen during a video call with unknown contacts. This proactive measure helps prevent cases where scammers trick people into revealing sensitive details like bank information or verification codes.
Meanwhile, Messenger is getting AI-driven scam detection. When users receive a suspicious message from an unfamiliar contact, they’ll be alerted and given the option to submit messages for AI analysis. If a potential scam is detected, the system provides helpful information about common fraud types and allows users to block or report the account immediately.
Smarter Security and Awareness Efforts
Alongside messaging updates, Passkey login support is being introduced across Facebook, Messenger, and WhatsApp. This feature allows users to sign in securely using a fingerprint, face scan, or PIN instead of traditional passwords. Additionally, users can access built-in security and privacy checkups to review and strengthen their protection settings.
The organization has also expanded its partnership with the Department of Telecommunications (DoT) under the “Scams Se Bacho” campaign. Through this program, multilingual video content will teach older adults how to identify and report scams. The initiative further supports the Saksham Senior program, which holds digital literacy workshops in major cities. These sessions provide guidance on topics such as misinformation awareness, online privacy, and scam detection, helping seniors navigate technology more confidently.
Practical Steps to Stay Safe Online
Advisories for older users emphasize a few key safety habits. First, always be cautious of unexpected calls or messages. Never share personal or financial details such as OTPs or account numbers with unknown individuals.
Experts also recommend pausing before reacting. Since scammers often use urgency to create panic, it’s better to verify any claim with a trusted friend or family member. Furthermore, it’s advised to use official support channels only and avoid clicking suspicious links. Families can assist senior members by installing updates, enabling two-factor authentication, and explaining common scam tactics like phishing and fake investment offers.
By promoting awareness and integrating AI-based safety systems, these updates aim to create a more secure online experience for older adults while encouraging digital confidence and trust.








