customer experience

Robot guiding shoppers inside City Centre Mirdif during pilot program.
Robots to Assist Shoppers in UAE Mall Pilot

Shopping in Dubai is entering a new phase. At City Centre Mirdif, visitors are now…

Aramex and Sprinklr logos symbolising global AI customer service partnership.
Aramex deepens Sprinklr Partnership for Global AI-driven Support

In a bold move to transform customer engagement, Aramex has announced the expansion of its…

TAQA Distribution and ADGM introduce digital billing solution for Al Maryah and Al Reem Island residents.
TAQA Distribution and ADGM Sign Exclusive Digital Billing Solution to Ease Conveyance for Al Maryah and Al Reem Island Residents

TAQA Distribution, a subsidiary of Abu Dhabi National Energy Company (TAQA), has entered into a…

Technology reshaping the retail industry with AI, automation, and smart inventory systems
How Technology Is Reinventing the Retail Industry

The retail industry is undergoing a profound transformation fueled by rapid technological advancements, reshaping everything…

Advancing internationalisation: Škoda Auto launches in Oman, strengthening its presence in the Middle East
Advancing internationalisation: Škoda Auto launches in Oman, strengthening its presence in the Middle East

Škoda Auto has officially entered the Omani market, marking the next step in its strategic…

Arabian Automobiles Reveals World’s Largest INFINITI Showroom in Dubai
Arabian Automobiles Reveals World’s Largest INFINITI Showroom in Dubai

Arabian Automobiles Company (AAC), the flagship automotive company of the AW Rostamani Group and the…

UAE Tech Innovation Enhances Customer Experience
UAE Tech Innovation Enhances Customer Experience

The UAE government is increasingly leveraging technology to simplify processes for its residents, particularly in…

Avaya and Airtel Business Africa to collaborate on providing flexible voice-based customer services

Reportedly, Airtel Business Africa and Avaya are working together to better equip organizations across the…